Technical Expertise
Beyond offering the best products and services to make the workplace smarter and more efficient we provide reliable and expert advice keeping in mind your best of interests. Distinguishing the small details of your business enables us to provide innovative ideas and the right solutions.
Dedicated Technical Centre
We have a dedicated Technical Centre with more than 30 trained engineers. We have specialist Engineers for handling PP & Connectivity products. 100% Konica Minolta (Outward) Certified engineers for handling our digital print and imaging solutions.
Fast Service Response
A dedicated Toll free number 80008227 for technical support & cost-effective solutions. We have Automated Call Management System ensuring swift response of within 4 hours. Our Engineers get call details through automated SMS when a service request is generated.
Regular Product Training
Product trainings and technical workshops for engineers are conducted on a regular basis by experts and engineers representing the product manufacturers. We also have regular In-house skill enhancement trainings for our engineers.
Surveys & Quality Audits
Automated Preventive & Warranty Service call monitoring, Customer Satisfaction Survey to ensure prompt delivery & resolution of service issues, Remote device monitoring (CSRC & Printfleet) for the printers connected in network and under AMC and regular quality audits by supervisors.
