Office Equipment & Products

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Q-Management Solutions

Q-net ticket-based queue management systems

Key Features

  • Stand-alone system- The Q-net Basic queue management system neither needs a PC, nor a system administrator surveillance.
  • User-friendly elements- Simple and easy-to-use design of all the elements helps to achieve a quick and efficient administration.
  • Ticket dispenser- The system and all the hardware elements (keyboards, displays, ticket dispenser) are managed by a miniPc placed in the ticket dispenser.

Product Description

In an environment where either there is only one service available or all services are served at any of the counters, Q-net Basic system means not only the best, but also the cheapest solution for optimizing waiting periods and developing a most comfortable and efficient service.

  • Q-net ticket-based queue management systems, Counter Display, waiting area displays
  • Q-net Basic Plus Stand-alone system with 3 tasks queue management system neither needs a PC, nor a system administrator surveillance.
  • Smart ticket solution can generate a virtual ticket (on smart phone) instead of a paper ticket, this way it sends alerts the client at call event.
  • Q-net Pro software central based for heavy duty, complex client turnover, involving many clerks, operating in more branches at the same time.
  • Statistical and monitoring surface can automatically send datasheets to authorized managers and can be exported to Excel, CSV format etc.
  • Appointment system - the customer can select a time / branch using a map to see the workload of the branch.
  • Voice recording system
  • Customer satisfaction measurement

 

Q-net TB07

Low-cost optical touch panel ticket dispenser is operating as the controlling centre of the Q-net Basic queue management system and as a hardware periphery to dispense tickets. RaspberryPi controlled system, with web based admin panel is included, which can be set using WIFI or LAN. A 2-inch high-speed thermal printer is working in the ticket dispenser. Dimensions: Height: 1080 mm, Width: 115 mm, Depth: 70 mm Power requirements: 230V AC Weight: 10 kg

Q-net TB01

Low-cost push button ticket dispenser is operating as the controlling centre of the Q-net Basic queue management system and as a hardware periphery to dispense tickets. A 2-inch high-speed thermal printer is working in the ticket dispenser. All the necessary settings (time setting, flashing time of the displays, etc..) can be made with the help of the function buttons inside the ticket dispenser using a menu structure. Dimensions: Height: 1300 mm, Width: 120 mm, Depth: 210 mm Power requirements: 90-264 VAC, 47-63Hz, max 200 Watts Weight: 10 kg

Service & Support